I don't like tactics like this as we had an agreement, and feel they should have been more honest if the reduced rate was temporary. If you plan to only rent a given unit size and never downsize you'll probably have a great experience here because as I said above, the facilities are quite decent.
The reason I only listed 3 stars is due to a billing discrepancy. Initially I got a bigger unit due to moving. Once l got mostly unpacked, I wanted to downsize to a smaller unit. When I asked about this, manager talked me into staying at my current unit but they would give me the price of the smaller unit. That was cool and for 3 or 4 months I was very happy to have the extra space at the reduced price. Then one month they charged me $10 more than the small unit price. Then $20 more, then $40 more. Finally enough was enough and I cleaned out my remaining items and got the hell out of there.
So I see lot of ratings, but not a lot of details. Heres my detailed review. First, storage units themselves are very nice, with indoor units and climate control and a decent elevator to the upper floors, at least at the Otis St site. They have 24 hour access and I never had a problem being able to park close to the elevator.
Cubesmart Self Storage is a US Moving Company based in Northborough, Massachusetts. Cubesmart Self Storage is located at 241 SW Cutoff, Northborough, MA 01532, USA.
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