Trying to make contact with the office regarding appointments, blood tests, prescriptions, etc. is extremely frustrating. People do not answer the phones during office hours, and do not return calls when messages are left. We are considering looking for another health care provider.
My new pcp is awesome, she asks alot of questions, which I wouldn't even think of,to get to the root of the problem. I had very little problem getting the meds I need or referrals to necessary specialists. She also does explain what is going on instead of just writing more prescriptions and sending me away. A good listener too. The staff has always been great with me as well!!
Great facility, always in and out very quickly. They are not quick to whip out the pen to initiate pill popping, which I like. One visit, a staff member seemed grumpy but that's OK, we're all human. I will continue to utilize this establishment, as long as my new primary care physician is here :).
I am very satisfied with UMass Northboro Crossing, Dr. Morris is very caring and all the staff very accommodating!
I don't normally write bad review but I was blown away by the terrible experience I had here. I recently got a new job in Ma & moved here from CT. I had to find a new PCP. Which you already know is a nightmare. Especially working 44-50 hours a week & I have a 3 year old. So I finally get in & we speak about my medicines. I have ADHD & I was literally treated like an addict off the street because she didn't feel comfortable prescribing me medicine. It was so awful I was trying to get info on what I should do & she just kept treating like 1. She was clueless on treating something as common as ADD & 2. Like I was asking for pain pills. I was almost in tears when I left. I have never been treated so awfully in the medical field. Don't go there!!! I will tell everyone I know of my experience. I work in sales so that won't be hard to do. I wish I could give this place a negative star.
Umass Memorial Medical Group At Northborough Crossing is a US Doctor based in Northborough, Massachusetts. Umass Memorial Medical Group At Northborough Crossing is located at 333 SW Cutoff, Northborough, MA 01532, USA.
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